Customer Service Representative Salary in the U.S.
Median annual pay in the U.S.
$44,770
$21.53/hour
BLS OEWS, May 2025
Wages: BLS OEWS, May 2025.
Pay
| Annual | Hourly | |
|---|---|---|
| 10th percentile | $31,750 | $15.27 |
| 25th percentile | $36,870 | $17.72 |
| Median | $44,770 | $21.53 |
| 75th percentile | $51,780 | $24.89 |
| 90th percentile | $63,590 | $30.57 |
Employment
- Employment in the U.S.
- 2,595,750
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Comparison
Wages: BLS OEWS, May 2025. Cost of living: BEA Regional Price Parities, 2024.
| Rank | Median annual pay | Adjusted for cost of living (annual) |
|---|---|---|
| Washington | ||
| 1st | $50,330 | $47,032 12th |
| California | ||
| 2nd | $49,560 | $44,762 29th |
| Massachusetts | ||
| 3rd | $49,120 | $46,446 15th |
| Minnesota | ||
| 4th | $48,800 | $49,482 4th |
| District of Columbia | ||
| 5th | $48,250 | $43,903 33rd |
| Delaware | ||
| 6th | $48,190 | $48,283 10th |
| Connecticut | ||
| 7th | $48,090 | $46,414 16th |
| New York | ||
| 8th | $48,000 | $44,477 30th |
| New Jersey | ||
| 9th | $47,740 | $43,877 34th |
| Rhode Island | ||
| 10th | $47,550 | $46,490 14th |
| Colorado | ||
| 11th | $47,540 | $46,132 19th |
| Vermont | ||
| 12th | $47,500 | $48,490 9th |
| Oregon | ||
| 13th | $47,450 | $45,907 20th |
| New Hampshire | ||
| 14th | $47,300 | $45,409 25th |
| Maine | ||
| 15th | $47,160 | $48,594 8th |
| Wisconsin | ||
| 16th | $46,970 | $49,918 3rd |
| Illinois | ||
| 17th | $46,130 | $46,149 18th |
| Iowa | ||
| 18th | $46,090 | $52,517 1st |
| Arizona | ||
| 19th | $45,690 | $45,383 26th |
| Hawaii | ||
| 20th | $45,650 | $41,518 46th |
| Ohio | ||
| 21st | $45,610 | $49,162 5th |
| Montana | ||
| 22nd | $45,290 | $47,853 11th |
| Alaska | ||
| 23rd | $45,150 | $44,109 31st |
| North Dakota | ||
| 24th | $44,670 | $50,214 2nd |
| Pennsylvania | ||
| 25th | $44,630 | $45,741 22nd |
| Missouri | ||
| 26th | $44,190 | $48,658 7th |
| Michigan | ||
| 27th | $43,950 | $45,678 24th |
| Nebraska | ||
| 28th | $43,940 | $48,766 6th |
| Idaho | ||
| 29th | $43,200 | $45,238 27th |
| Indiana | ||
| 30th | $43,140 | $46,224 17th |
| Utah | ||
| 30th | $43,140 | $43,636 35th |
| Maryland | ||
| 32nd | $42,830 | $40,806 49th |
| Tennessee | ||
| 32nd | $42,830 | $46,620 13th |
| Virginia | ||
| 34th | $42,730 | $42,263 43rd |
| Wyoming | ||
| 35th | $42,340 | $45,679 23rd |
| South Dakota | ||
| 36th | $40,650 | $45,888 21st |
| Nevada | ||
| 37th | $40,560 | $40,569 50th |
| Florida | ||
| 38th | $40,440 | $39,105 51st |
| Texas | ||
| 39th | $40,420 | $41,646 45th |
| Kansas | ||
| 40th | $40,320 | $44,766 28th |
| North Carolina | ||
| 41st | $40,240 | $42,661 40th |
| Georgia | ||
| 42nd | $39,630 | $41,156 48th |
| New Mexico | ||
| 43rd | $39,030 | $42,326 41st |
| South Carolina | ||
| 44th | $38,860 | $41,451 47th |
| Kentucky | ||
| 45th | $38,700 | $42,924 39th |
| Oklahoma | ||
| 46th | $38,650 | $43,999 32nd |
| West Virginia | ||
| 47th | $38,430 | $42,940 38th |
| Alabama | ||
| 48th | $38,400 | $43,232 37th |
| Arkansas | ||
| 49th | $37,840 | $43,526 36th |
| Louisiana | ||
| 50th | $37,330 | $42,321 42nd |
| Mississippi | ||
| 51st | $36,380 | $41,839 44th |
Places with the same median share a rank and are listed alphabetically.
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Similar occupations
Related occupations from O*NET, in O*NET's order, with their BLS median pay. Each figure shows the place it is for.
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- Brokerage Clerk salary in the U.S.
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Outlook
- Projected employment change, 2025–35 (U.S.)
- −5.3%
- Typical education needed for entry (U.S.)
- High school diploma or equivalent
BLS Employment Projections, 2025–35
Sources and update
- Wages and employment: BLS Occupational Employment and Wage Statistics (OEWS), May 2025.
- Cost of living: BEA Regional Price Parities, 2024.
- Related occupations: O*NET® 31.0 Database, CC BY 4.0. Attributions
- Employment projections and typical education: BLS Employment Projections, 2025–35.
Last updated